Antique brass candlestick telephone on a dark wooden table, with glowing blue lines leading away: You Go Media Contact

Contact You Go Media: scope a project or support request

Project scope or technical diagnostic

Crawl, index, measurement, migration or Ads waste symptoms that need a diagnostic.

Request a technical diagnostic →

Program, build or AI questions

Commercial questions that do not need a technical diagnostic or a support ticket.

General inquiry →

Support or change request

Content changes, title updates and tickets for existing You Go Media sites.

Open a ticket →

From our headquarters in Winnipeg, Manitoba, the centre of Canada, You Go Media works with clients across Canada and the US. US paid campaigns are executed with partner firms that are named in your scope and are not part of You Go Media.

+1 204-869-6297 · support@yougomedia.com · Facebook

One address handles every request. To help us route your email, start the subject line with "Tickets:" for a change or fix on an existing site, or with "Support:" for any other question about current work.

We do not disclose who we work with, and every engagement is under non-disclosure while it is active.

Choose the right path: Use the technical diagnostic path when crawl, index, measurement, migration, or Ads-waste symptoms need a diagnostic conversation. Use general inquiry for program or build questions. Use support / change request for existing-site content and ticket work.

Details you send through these forms are handled under our Privacy Policy, and we do not share them outside the tools we use to run this site, reply to you and bill for our work.

Technical diagnostic: from $1,495 CAD, plus applicable taxes

This form is for CTOs, IT leads and enterprise marketing operations teams who need a clear next step you can justify. Tell us what access you can grant, what stack you run, and which symptoms leadership is already feeling. You Go Media responds with an initial consultation or a technical diagnostic. The initial consultation is $399 CAD and the technical diagnostic starts from $1,495 CAD, both plus applicable taxes; the diagnostic fee is credited toward any project or retainer that acts on its findings, if you proceed within 60 days of delivery.

Typical signs: your server is struggling under search bot traffic, Google has found many pages but not added them to search, bot traffic is skewing your analytics, a migration or replatform puts your search visibility at risk, your Ads conversion tracking is no longer trustworthy, or problems go unnoticed for a week and get worse. Services that go deeper include technical SEO audits, crawl-budget diagnostics, anomaly tracking, and Ads waste reviews.

  • Access: which systems you can share for a scoped review (Search Console, analytics, logs, Ads, staging). Just tell us which ones exist.
  • Stack: your CMS or application (WordPress, custom , headless, commerce or other), so your request reaches the right person.
  • Symptoms: the business pain leadership can already see, not a worksheet of every possible SEO test.

Our partnership expectations (ownership, evidence and no vanity dashboards) are on About You Go Media.

Technical diagnostic inquiry

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General inquiry

Pay on Results programs, builds, AI and commercial questions that do not need the technical diagnostic or a support ticket for an existing site. An initial consultation is a $399 CAD non-refundable retainer, plus applicable taxes, to build your plan. If your Pay on Results application is approved, the $399 is credited toward your program.

Contact

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Support / change request

For existing You Go Media sites: content changes, title updates and related tickets. Send them through the form below, or email support@yougomedia.com with "Tickets:" at the start of the subject line. Support tickets are $150/hour CAD, billed in 15-minute increments. Prepaid blocks: $125/hour CAD, minimum 5 hours per purchase, valid for 12 months. Both rates are plus applicable taxes. WordPress care Plus includes 1 hour of ticket time per month, with no carry-over; both care plans are published on Pricing.

Support / Change Request Ticket

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Tell us what you need: where most projects start